What made it Super? Customer Competition


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We’ve helped millions of people make their short break a SuperBreak; with our great value extras, amazing travel & sightseeing deals and our award-winning customer service, but we want to know what made your booking that bit more special?

Did we include a sightseeing river cruise or delicious dinner for two? Or did we impress with the levels of service we added to your booking? Let us know what made your booking super for the chance to win £50 SuperBreak Vouchers.

How To Enter:

For you chance to win either:
– Write on our Facebook Wall
– Or leave a comment in the box at the bottom of this page including your email address

Don’t forget to tell us what made your booking super!

Terms & Conditions:

– 1 x £50 SuperBreak Vouchers available
– Competition closes 27th July

Entries posted to any social media site other than Facebook and this blog will not be deemed as a valid entry.

Once the competition closes, a winner will be chosen and notified by Friday 31st July 2015. The winners will be contacted via direct message on Facebook, or by email, and will be provided with details on how to claim their prize.  Should the winners not be able to accept the prize, another entry will be selected. If the winners do not respond to the Digital Content Team within 48 hours, the prize will be offered to another entrant. The prizes are subject to availability and the terms and conditions as outlined below.

£50 SuperBreak Vouchers – Vouchers may not be sold on online auction sites. If this occurs the vouchers will be deemed invalid. SuperBreak Mini-Holidays Ltd gift vouchers are valid for use for twelve months from the date of issue and may be transferred from one person to another without restriction, but may not be exchanged for cash or traveller cheques. SuperBreak Mini-Holidays Ltd gift vouchers may not be exchanged for food, drink or any other services at any hotels. The vouchers are only valid redeemed as set out above. Vouchers may be used as whole or part payment for any SuperBreak Mini-Holidays Ltd break. If the value of the booking(s) is less than that of the voucher(s), SuperBreak Mini-holidays Ltd will refund the difference in vouchers if requested. If the balance of the booking(s) is more than that of the voucher(s) the balance must be paid by credit or debit card at the time of booking. Vouchers cannot be used in conjunction with any other discount code. SuperBreak Mini-Holidays Ltd can accept no responsibility for vouchers lost or stolen.

This promotion is in no way sponsored, endorsed, administered by, or associated with Facebook, or any other social media service. By taking part in this contest you understand that you are providing your information to SuperBreak Mini Holidays and not to Facebook, or any other social media service. The information you provide will only be used for the purposes of administering this competition and will not be shared with third parties.

This competition is open to UK residents only.

Entrants must be 18 years of age or over. When contacted, the prize winner may be asked to provide proof of age.

Employees connected with this promotion from superbreak.com, Travel Agents, any employees of third party prize suppliers and promotional agencies and their families are excluded from taking part in this competition. Anyone found to be a third party supplier will automatically forfeit the prize and a new winner will be chosen.

Entry instructions and prize descriptions form part of these terms and conditions.

The prizes are as stated, non-negotiable, non-transferable, are subject to availability and there is no cash alternative. The promoter reserves the right (a) to substitute prizes of equal or alternative value and (b) in exceptional circumstances to amend or foreclose the promotion without notice. Your statutory rights remain unaffected. This includes changing the accommodation provided.

Spending money and additional transport and sustenance costs are not included as part of the competition prize.

SuperBreak Mini-Holidays Ltd. accept no liability for the prizes or for any loss or damage arising from their issue. Winners accept prizes at their own risk. We recommend the winners take out suitable travel insurance to cover their break. This is not included as part of the prize.

SuperBreak may wish to use winners’ names for editorial and publicity purposes on the superbreak.com website or associated social media channels. It is a condition of entry to this prize draw that you agree to this use of your name.

Winners’ names & city of residence may be obtained by sending a sae to: Superbreak.com, Eboracum Way, York, YO31 7RE 28 days after the closing date. Please state the competition title. Please do not send entries to this address.

The promoter of this competition is Superbreak Mini-Holidays, Eboracum Way, York, YO31 7RE

This promotion is governed by English law.

36 responses to “What made it Super? Customer Competition

  1. Ken Brown

    the two young ladies who helped me with my booking where very very helpful and understanding after i had made such hash of my booking. first, i got the dates wrong and then i wanted to change the departure date to cover my wifes 65 th birthday. i am full of praise for the patience and understanding towards my recent trip into the world of computing. thank you for your excellent service. Ken.

  2. 1st time I have called superbreak
    Excellent customer service very helpful staff… I must of called a few times as i was looking for a family break
    Keep up the good work I’ll defo be booking with u guys again!!!

  3. Fiona Ives

    First Class service – as usual – from the Super Break Customer Service. Great price and variety of hotels. This will be my 12th time booking with them. A great London weekend break with free river cruise. Can’t wait. Thanks for all your help.

  4. Jacqueline Burrell

    Fantastic value for money on hotel and Attraction tickets. As with previous bookings, very easy site to use with so much choice on offer. Very happy, will be back to look again for next trip away.

  5. The lady I just spoke to was amazing! (Monday at 12 noon), she was so helpful, gave me info on the theatre break, show times, seats etc. She was friendly and helped lots. The break I have just booked was an amazing price with lots of free things included – best on the internet!!!!

  6. Sonny Jensen

    Fantastic break offer for my wife and me to Amsterdam!!! Best offer I have seen in a long time!!!!! The super thing added was the 48 hour canal bus pass :) :) so excited to be going!

  7. Allan Robson

    Just booked a hotel & theatre break and the lady I spoke to (Trish/Theresa?) was a credit to your company. Helpful, friendly and just pleasant. Give that lady a star :)

  8. Eugene Hellowell

    Really surprised to find ouut when ringing that a river cruise was incuded as well as the free nights dinner. Oh and Kelly was really helpful and pleasant.

  9. Free Dinner on the first night, Whilst booking on line and ended up not being able to book as the train times were not available , a quick phone to the York number and the lady sorted it out immediately, looking forward to our rip to Edinburgh

  10. Mrs P Gorman


  11. Mo and Georgia

    Easy site to browse and look, quick and simple way to book
    Can’t wait for our super value weekend, Superbreak’s certainly our best friend.

  12. Tess

    OMG Superbreaks are simply the best. Booked everything in minutes hotel, attaction and rail and all at a great price. Looking at my next break already. Thanks Spuerbreaks

  13. Ellenor Paton

    Have just booked trip to London as we want to see the Poppies at the Tower, I have had fantastic service on the phone from Lynn who helped us get the correct train, hotel that would be best for us ,free rive cruise and when we altered our departure date we have first class travel, Wow thank you so much !!

    • 6. Hayley

      We’re so pleased to hear this Ellenor! And what a wonderful trip you’ve got to got to look forward to – be sure to let us know how you get on. Thank you for the lovely feedback :) Thanks, Hayley

  14. Dawn Ward

    I have just booked a new year break to London and the value is just fantastic!

    3 nights dinner bed and breakfast and rail travel when we wanted it and it was cheaper than the train company’s own fair. Alison on the phone was really helpful! Oh and I forgot , a free river cruise as well, wonderful I can’t wait!

  15. Diana

    simple efficient booking as always…..fantastic value….and the added bonus of free afternoon tea on arrival….what more could we want when booking at the last minute. Always use Superbreak for hotel bookings….many thanks.

  16. linda newell

    Wonderful service from the booking team. So looking forward to this mini break just me and my mum. Manchester here we come..

  17. AJP

    Fantastic service as always! Staff contacted the hotel direct to sort out a local tax query and phoned back with the answer at the time requested – booking made!

  18. Jude

    Booked trip to York #SomethingSuper…no but this is our second booking with Superbreak and it’s good value and this time less hassle as the seat reservations for the train were included we didn’t have to spend more money to reserve seats so that’s an improvement.

  19. Janet

    Another brilliant deal from Superbreak. Excellent customer service and information re. chosen hotel. A free three course meal at at choice of restaurants close to hotel (and drinks which we paid for were reasonably priced!) and a free river cruise as well. This would have cost us in the region of £ 70 if we had paid so take this off the cost of the weekend away and wow what a bargain !!!

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